The terms that govern use of the MuxMenders website and the media operations and technical support services provided by KLIKD LTD, trading as MuxMenders.
These Terms and Conditions govern the use of the MuxMenders website and the provision of our services.
MuxMenders is a trading name of KLIKD LTD, registered in England and Wales.
15498470
463 Streatham High Road, London, England, SW16 3PH
By accessing our website or engaging our services, you agree to comply with the applicable terms. Specific projects may also be governed by a separate quotation, proposal, order, or statement of work.
If a separate written agreement conflicts with these terms, the agreed project document will take priority to the extent of that conflict.
MuxMenders provides professional media operations and technical support services, which may include:
The exact scope of each engagement will be agreed with the client before work begins.
Clients are responsible for:
Delays caused by missing information, incomplete materials, or late approvals may affect project timelines and costs.
Fees, payment schedules, and applicable expenses will be specified in the relevant quotation or statement of work.
Unless otherwise agreed in writing, invoices must be paid within the period stated on the invoice or within 14 days of the invoice date if no period is specified.
We reserve the right to suspend services following reasonable notice if payments become overdue, subject to applicable law.
Any changes to agreed requirements, deliverables, deadlines, or specifications must be approved in writing.
Changes may result in additional charges or revised delivery timelines. We will communicate these changes before carrying out additional chargeable work.
Clients should review deliverables promptly and notify us of any material issues within five working days of delivery.
Where a confirmed issue falls within the agreed scope and is attributable to our work, we will make reasonable efforts to correct it.
Requests involving changed requirements, new materials, or work outside the original scope may incur additional charges.
Both parties agree to take reasonable steps to protect confidential business, technical, commercial, and project information received during an engagement.
Confidential information will be used only for the agreed purpose and may be disclosed where legally required or to authorised personnel and service providers who need it for the project.
Both parties agree to comply with applicable data protection laws.
Where MuxMenders processes personal data on behalf of a client, the parties will establish an appropriate data processing agreement where required.
Our handling of personal information for our own business purposes is described in our Privacy Policy.
Our services may depend on third-party platforms, software, hosting providers, broadcasters, distributors, or file-transfer systems.
We cannot guarantee the availability, performance, acceptance, or continued operation of third-party services. We are not responsible for decisions or changes made independently by those providers.
We will provide our services with reasonable care and skill in accordance with the agreed scope.
Unless expressly agreed in writing, we do not guarantee that a broadcaster or platform will accept or publish a delivery, or that services will generate specific audience growth, revenue, rankings, or commercial outcomes.
To the fullest extent permitted by applicable law, neither party will be liable for indirect or consequential losses, including loss of profit, revenue, business opportunities, or anticipated savings.
Any applicable liability limits will be specified in the relevant project agreement. Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud or fraudulent misrepresentation.
Either party may terminate an engagement in accordance with the relevant project agreement.
If no cancellation terms have been agreed, clients remain responsible for work completed and reasonable non-cancellable costs incurred up to the effective cancellation date.
We may suspend or terminate services where required by law, where a material breach remains unresolved, or where continuing the work creates a significant legal or security risk.
Website content is provided for general informational purposes and may be updated without notice.
You must not misuse the website, attempt unauthorised access, introduce malicious software, or reproduce substantial website content or branding without permission.
We may update these Terms and Conditions when our services, business practices, or legal obligations change. The latest version will be published on this page.
These Terms and Conditions are governed by the laws of England and Wales, and the courts of England and Wales will have jurisdiction, subject to applicable law.
For questions about these Terms and Conditions, contact:
KLIKD LTD trading as MuxMenders
463 Streatham High Road, London, England, SW16 3PH
Talk to us before your project starts and we will confirm scope, fees and timelines in writing. We aim to reply within one working day.
